What do you like best about the product?

I like the idea. It is very useful for me at work to see user insight on certain product features or website logics. Also, I use it as a user and review websites/products myself which makes me understand what is the market standard for certain features/logics

What do you dislike about the product?

I do not like that I cannot get an automated transcript of the videos. I have to analyse the data for each test we have and I think it would be brilliant if you would give automatic transcripts or templates for analysing data.

Recommendations to others considering the product:

Very important the data analysis part of the User Testing, try to build in that direction and you will be amazing. Another feedback would be the pool of users: i do not always get the users that are typical for my website because people try to trick the requirements so they get in the test and make more money. I would suggest you making an automated way to find out who is not a target while being in the test. I am not sure how this can be done, but will solve a lot for organisations that spend time in analysing the data. Also, 5 users is a bit low, you should try to increase this number...

What problems is the product solving and how is that benefiting you?

My problem is that I cannot get user insight easily and in a timely fashion. The benefits of using your platform is that to see fast and average easy what my user thinks

What do you like best about the product?

Being able to quickly recruit participants

What do you dislike about the product?

The same sorts of participants often get selected (eg. tech early adopters) Not enough participants to get specific needs - like when we looked for a specific role working in the finance sector.

Recommendations to others considering the product:

Easy to quickly recruit generic end users to test new concepts

What problems is the product solving and how is that benefiting you?

Quick access to end users to test new features

What do you like best about the product?

User testing is a tool that provide easy interface to configure your tests. It helps to connect with quality of testers. we have used for various projects and provide good solutions for us. The platform provide very good solution for us.

What do you dislike about the product?

Sometime users connects late. but i think it can handle by staying on platform for times

Recommendations to others considering the product:

Its a great platform and provide good results. you must give it a shot.

What problems is the product solving and how is that benefiting you?

to test our Mobile apps

What do you like best about the product?

We're using UserTesting to learn more about the customers themselves, what outcomes they want, what they think and feel, stretching far beyond hearing their feedback about an interface.

What do you dislike about the product?

We wish they offered a pricing model that was based on a price per test, or pay as you go.

What problems is the product solving and how is that benefiting you?

UserTesting has made it possible for so many of us to gain real, actionable customer insights in rapid fashion. It's changing our culture of making product strategy and design decisions. What used to cost hours and dollars in recruiting, travel, and interpretation is now done in a fraction of the time. We can easily share our new insights with many team members.

What do you like best about the product?

The point that i do not have to be present to run the validations.

What do you dislike about the product?

Would be nice to have some English correction options.

What problems is the product solving and how is that benefiting you?

Product design validation

What do you like best about the product?

The degree to which you can refine your testing pool

What do you dislike about the product?

Setting up questions can often be tricky. If you make a mistake you often have to delete everything and start again.

Recommendations to others considering the product:

Be very considered in your framing of questions.

What problems is the product solving and how is that benefiting you?

UserTesting is a great way for my team to sense-check branding and marketing ideas with a broader audience really quickly.

What do you like best about the product?

I like that I don't have to wait or mess with scheduling to get my results!

What do you dislike about the product?

I wish it were easier to let other people pilot/preview your tests.

Recommendations to others considering the product:

If you want really quick and QUALITY results, definitely look into UserTesting.

What problems is the product solving and how is that benefiting you?

I'm able to conduct research super quickly, making lean research very possible. If there's a question, I can launch a study right away and get a lot of results.

What do you like best about the product?

The fast response time from participants fits my team's busy backlog.

What do you dislike about the product?

It’s expensive compared to other platforms.

Recommendations to others considering the product:

Test out the vendor’s platforms with a real use case and screening criteria before making a decision.

What problems is the product solving and how is that benefiting you?

We’ve used it for everything from websites, portals, and mobile apps — to paper prototypes of our EOB statements. We like the strength and flexibility of the platform.