How it works See, hear, and talk to your customers, remotely, as they engage with
your products, apps, and messaging.
Target your audience on the diverse UserTesting Panel or connect with your own users. Get feedback within hours.
Get self-guided videos of your customers using your prototype, website and app or conduct live interviews.
Browse transcripts, tag themes & review metrics to uncover insights about almost any experience.
Build a shared understanding of your customers. Create highlight reels & share in favorite collaboration tools.
75% of companies think they’re customer-centric, yet only
30% of their customers agree.
Are your experiences customer-centric?
The UserTesting Human Insight Platform
helps you close the empathy gap
quality human insight
Get rapid feedback with access to one of the largest and most diverse first-party panel. 80% of tests completed within a few hours.
empathize with the customer
Scale research across your organization with the most powerful and easiest to use platform on the market.
brands for 10+ years
Partner with the solution that’s delivering human insights to thousands of the world’s most customer-centric brands.
Build products your customers love. Use valuable feedback throughout the development process.
Know how users interact with your designs and fix UX issues before writing a single line of code.
Acquire, retain and grow more loyal customers with superior brand experiences across all touchpoints.
See why UserTesting is trusted by the world’s most innovative brands
“Quite simply, we could not have achieved the incredible results we saw without the insights gained through UserTesting. It is by far the most potent weapon in our arsenal.”
James Lane | UX Manager
“What we like about UserTesting is literally the hundreds of tests that we can trigger again and again. Every time we learn something interesting.”
Shiv Singh | CMO
“UserTesting gives us the fastest insights to fix problems and design experiences that make our customers happy to keep coming back.”
Tammy Snow | Head of User Research
“Our CEO, Satya Nadella, tells us often that the source of innovation comes from having a deep sense of empathy. And it's true, empathy makes us better innovators. Today, Microsoft is stronger than ever. UserTesting helps our entire company get feedback from our customers at every single point in the journey.”
Tom Lorusso | Principal User Research Manager
more loyal customers, and better business results.