UserTesting Blog

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  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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Essential TED Talks for UX design

Every year some of the world’s greatest minds gather at the TED Conference to...

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How to streamline your customer interviews with note taking and automated reporting

Interviews are a great way to get in-depth insight and promote empathy with customers...

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The power of fast experimentation for Product Managers

Product Managers (PMs) have a lot on their plates. In addition to managing the...

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How to improve CX by scaling customer research

Analysts and pundits have proclaimed this the Age of the Customer , a nod...

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Healthcare chatbot diagnosis: will consumers trust them with their health?

Technology has transformed many things in our day-to-day lives. Just about anything can be...

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Three enemies of UX and how to defeat them

Lee Duddell, UX Director at UserZoom and Chris Lockhart, Web Content Lead at the...

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Top UX masters degree programs

If you're looking to get an education in the field of UX, a masters...

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How we leverage UserTesting: how marketers can bridge the experience gap

Recently, we launched a five-part webinar series to help showcase the many creative ways...

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How to get feedback over time with diary studies

Diary studies are a form of longitudinal research (research that takes place over a...