UserTesting Blog

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  • UserTesting was named a Leader in The Forrester Wave™: Experience Research Platforms, Q1 2026.

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    UserTesting named a leader in The Forrester Wave™ for Experience Research Platforms, Q1 2026

    Experience research is evolving rapidly—becoming more continuous, more collaborative, and more deeply embedded in...
  • UserTesting acquires User Interviews, a premium participant recruiting platform. Together, UserTesting and User Interviews are creating the industry’s most comprehensive and scalable customer insights solution, strengthening how organizations access real customer perspectives to make better decisions.

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    UserTesting and User Interviews join forces to strengthen the industry’s most trusted source of customer insights

    Today, UserTesting announced the acquisition of User Interviews, a premium participant recruiting platform. Together...
  • Blog

    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...

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6 product management terms product teams want you to know

No matter your role, if you’re focused on creating great customer experiences, chances are...

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How to teach kids about UX design

By Becca Kennedy, Human Factors Psychologist A user experience (UX) career is often full...

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UserTesting success story: how CaringBridge increased app engagement by 25%

UserTesting recently awarded CaringBridge, a personal health journal site and app to help connect...

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The 8 best UX podcasts to keep you on top of your game

As companies begin to scale their customer research efforts across their organizations, more teams...

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Customer empathy—it's just like riding a bike

Anyone who’s ever learned to ride a bike can likely recall their maiden voyage...

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Essential TED Talks for UX design

Every year some of the world’s greatest minds gather at the TED Conference to...

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How to streamline your customer interviews with note taking and automated reporting

Interviews are a great way to get in-depth insight and promote empathy with customers...

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The power of fast experimentation for Product Managers

Product Managers (PMs) have a lot on their plates. In addition to managing the...

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How to improve CX by scaling customer research

Analysts and pundits have proclaimed this the Age of the Customer , a nod...