UserTesting Blog

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  • Two women in an office reviewing a document

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    11 pleasing examples of ecommerce product copy

    Good copywriting on product pages can be taken for granted or overlooked. But when...
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    5 rules for creating a good research hypothesis

    A hypothesis is a proposed explanation made on the basis of limited evidence. It...
  • Photo of a man and a woman at a desk pointing at a computer screen having a discussion

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    CX vs. UX: what’s the difference?

    While user experience (UX) and customer experience (CX) aren’t the newest acronyms born out...
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    How user research in product development and design transforms products

    In today's rapidly evolving digital landscape, design teams are under increasing pressure to deliver...

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What UserZoom’s product journey means for modern UX research

UserZoom’s focus is to become a truly modern UX research platform for organizations, where...

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UI vs. UX: What’s the difference between user interface and user experience?

At the most basic level, the user interface (UI) is the series of screens...

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UserTesting life: Join the club!

We're thrilled to announce that we're officially certified as a Great Place to Work...

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Biometrics and customer experience (CX)

Creating great customer experiences in today’s world of multiple touchpoints and heightened customer expectations...

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How the Starbucks app keeps customers coming back for another cup

In honor of National Coffee Day, we wanted to take a look at what...

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The top UX certification programs for design professionals

If you’re considering a career as a UX professional—or building on your existing skills—you...

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7 tips for smoother remote moderated usability studies

Today’s article is a guest post from Devin Harold, UX Research Manager at Verizon...

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Regional healthcare system diagnoses digital pain points

A study released by the Pew Internet & American Life Project shows that 80%...

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10 LinkedIn groups every CX professional should join

LinkedIn is more than a social media channel, it’s a place to network, learn...