UserTesting Blog

Featured articles

  • The UserTesting team at Content Marketing World

    Blog

    Stop guessing, start knowing: Lessons from Content Marketing

    Walking into Content Marketing World this year, I expected wall-to-wall conversations about AI. Instead...
  • Screenshot of a woman holding a Labubu

    Blog

    The Labubu hype is real, but it’s not who you think

    Why are people going nuts over Labubus? The viral, collectible dolls raked in $418M...
  • young-woman-putting-dirty-ceramic-dish-in-dishwasher-altered-with-generated-AI-text-box-added

    Blog

    AI-assisted shopping: The new customer journey is emerging

    Summary Generative AI chatbots are changing the ways people work, so it shouldn’t be...
  • Blog

    78 marketing questions to ask (and how to test them)

    Spectacular marketers are the ones who are always asking the right marketing questions. They’re...

All articles

UX designs that convert- 4 ways observing Live Conversations accelerates growth Hero Image

Blog

UX designs that convert: 4 ways observing Live Conversations accelerates growth

Your UX strategy should do more than just looking good. In the process of...
Conversion-Rates-Retail-Consumer-Blog-Hero-Image-250702

Blog

5 shopper behaviors your funnel isn’t built for (yet)

Modern consumers don’t follow predictable, linear paths. They jump between devices, pause mid-purchase, and...
two-asian-ui-ux-designers-are-working-on-a-new-app

Blog

The most dangerous AI feature is the one you launched blind

The AI customer journey is here to stay, becoming a key element of the...
business-man-gathering-finance-data-to-make-profit

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Pre-launch vs A/B testing: why waiting wastes time

What if your team could identify and dismantle the unseen barriers to audience engagement...

Blog

Stop wasting ad spend: how to catch underperforming creative before it’s live

Creative remains king. Among the many variables that make up a successful advertising campaign—including...
Picture of a group of people waiting to be interviewed

Blog

Performance metrics don’t tell the whole story—but your audience can

Performance metrics have always been revered as the North Star of a campaign’s effectiveness...
a-man-chats-with-an-artificial-intelligence-chat-bot

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How AI user research fuels purpose-built products

According to a recent UserTesting study , more than 75% of AI chatbot users...
hands-searching-for-plants-buy-online-shop

Blog

4 questions to ask when your drop-off rates get worrying

So, you’ve done the A/B testing. You’ve adjusted button colors, tweaked page layouts, and...
product-velocity-businessman-explaining-business-strategy

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4 myths about product velocity that are costing you time and money

In product development, speed is king—until it isn’t. Everyone wants to build faster. But...