Find and connect with the exact audiences you need, without the effort, long cycles, and costs associated with manually recruiting people for feedback.
Access the largest, most diverse customer experience panel with demographic controls and custom screeners.
Use My Recruit to easily gain insights from your customers, employees, partners or any other hard to reach audience.
Select the type of studies that will yield the most useful, actionable insights without the administrative hassles or the need for research expertise.
Receive feedback from real customers in 1-2 hours on websites, prototypes, iOS and Android apps (including unreleased apps). Record on desktop, smartphone, and tablet.
Recruit and schedule live video interviews in just a day. See a user’s face and computer screen. Share your screen and let them control it.
Scales with your specific business needs. Built with best-in-class encryption technology to defend from outside threats and data leaks.
Run studies on desktop, tablets, smartphones, and real-world experiences like shop-alongs and product setup.
View written and numerical responses to questions. Jump quickly to key sections in videos, by clicking on responses to questions.
Send video clips and highlight reels to others instantly via email, Slack, and other messaging systems. Export findings to a document.
Upload your own videos into your UserTesting dashboard to have all your insights captured in one place. Transcripts will be created from uploaded videos automatically.
Monitor what’s happening with UserTesting across your company. Share a single source of truth for insights across the organization.
Verbal comments from users are automatically transcribed alongside videos, making reviewing faster. Jump to any point in a video by clicking within the transcript and search for keywords.
Built-in templates make it easy to get insights quickly. All subscriptions include online training. Optional extended onboarding includes training courses and on-demand experts.