See how it works
Empower everyone in your organization to create exceptional experiences with the Human Insight Platform
Capture video-based customer perspectives
Create a test plan, target your audience, and capture Customer Experience Narratives (CxNs) through self-guided video recordings or live conversations. Our technology captures four streams of data including video, audio, facial expressions, and clickstream data.
Get feedback from any audience
Reach your audience in the UserTesting Contributor Network, our screened and verified network of contributors, your own custom networks, or any network you can reach with a hyperlink. UserTesting handles audience profile management, engagement, and rewards.
Quickly discover and surface key moments of insight
Analyze CxNs, discover insights, collaborate across teams, and share insights across an organization to inspire action and drive urgency. Analytics, visualizations, and intelligent insights help organizations get to key moments of insight faster.
Get richer insights with machine learning driven platform capabilities
Leverage UserTesting’s powerful data and machine learning capabilities, trained on more than of decade of data, including over 1.4 million CxNs in 2020 alone. Our proprietary models power intelligent features across the platform.
Scale with confidence across your organization
Empower everyone to embed human insights into their business processes while ensuring privacy, security, and compliance with a platform that was built to support organizations of all sizes. The UserTesting Human Insight Platform is SOC2 Type II certified and GDPR and CCPA compliant.
Open API and Ecosystem
Slack | Trello | JIRA
UX Design and Prototyping
Google Calendar | Outlook