What do you like best about the product?

I like that there are many opportunities to review different things and earn money.

What do you dislike about the product?

The setup is difficult, and the recording software is glitchy. The tests are very specific, and become unavailable quickly, you must constantly be checking the website for additional tests, very time consuming. My laptop's recording have some problems and this is taken into testing account. The Usersupport is not very efficient, and gets back to you very much later.

What problems is the product solving and how is that benefiting you?

Problems solved is giving reviews to websites who are looking for feedback from users, benefits are you get rewarded.

What do you like best about the product?

I love that it is very user friendly and gives many tests to take

What do you dislike about the product?

It is nearly impossible to qualify for any tests

What problems is the product solving and how is that benefiting you?

I have bridged the gap between company and consumer

What do you like best about the product?

For starters, I love how easy the interface is to use. I also LOVE how fast support is to respond to issues. And the fact that there are so many people signed up in the UT panel is nice -- we already have fresh testers ready to help us, which makes scheduling our testing a dream.

What do you dislike about the product?

Sometimes we have testers who are clearly there just to try to make a quick buck which is annoying, but thankfully UT is really great at letting us ban/block testers, rate testers, and replace testers in our test. So mostly just a minor concern. Also, the speech-to-text dictation needs some improvement.

What problems is the product solving and how is that benefiting you?

We are continuously testing and improving our online retail experiences. We've also used UT in conjunction with other tools a LOT, like Optimal Workshop.

What do you like best about the product?

This has got to be the best paying testing website i have come across. They pay you $10 for each test. Some tests dont even last 5 minutes. Its helped me during my maternity leave

What do you dislike about the product?

Not enough tests, you have to be quick in picking tests as they picked up quickly

Recommendations to others considering the product:

You wont believe the amount of money you can make from a testing app

What problems is the product solving and how is that benefiting you?

Its helped me make some extra income on the side

What do you like best about the product?

You can learn a lot about the functionality of your site here

What do you dislike about the product?

Downside is that payment schedule takes 7 days

Recommendations to others considering the product:

Great for testing if a site is user friendly

What problems is the product solving and how is that benefiting you?

Great for testing out bugs in sites

What do you like best about the product?

I like the ability to create a test, recruit, and have results the same day. This allows me to get feedback to my designers in a quick and informed way.

What do you dislike about the product?

Many of the participants seem to be "professional" testers, they give great feedback but they are quite a bit savvier than your typical user. There are some ways to get around that, you just have to screen them better or turn on the fresh eyes option so that you don't get the same people over and over.

What problems is the product solving and how is that benefiting you?

I am solving UI issues, getting feedback on concepts, and information architecture. I have been able to benefit from Usertesting by giving my team quick and reliable feedback to make decisions on the design that directly impact the user experience.

What do you like best about the product?

After having experience setting up user testing via Usertesting.com vs recruiting and bringing users in-house I can honestly say that usertesting.com makes the process much easier. The platform is very intuitive and provides exceptional tools to setup and analyze user tests.

What do you dislike about the product?

On occasion I have had some users through usertesting.com that don't follow instructions. However, this doesn't happen very often and the review feature helps to improve these users and the overall pool of users.

What problems is the product solving and how is that benefiting you?

The biggest problem we are trying to solve is providing the sweet spot of information that helps users understand our product and website. We have discovered many areas where our language or the layout of our pages haven't been intuitive to our visitors.

What do you like best about the product?

The vast participant pool is amazing! The tagging/clipping/and highlight reel functionalities are also wonderful.

What do you dislike about the product?

The metrics dashboard is a bit cumbersome when trying to test both mobile and desktop simultaneously. There is a lot of white space and it requires a lot of scrolling.

Recommendations to others considering the product:

I recommend separating mobile and desktop sessions into two studies for ease of use of the metrics dashboard

What problems is the product solving and how is that benefiting you?

Validation of products. Creating customer empathy Understanding the need for UX research in all development