Experience what your customers experience

Within a few hours, get the human insight you need to deliver exceptional products, services, or brands

Trusted by startups and the world’s largest companies

Get a vivid, first-hand view of what your customers are thinking and experiencing with Customer Experience Narratives (CxNs)

Create a test plan to ask any question or request people to perform tasks. Explore, validate, compare.

Target the UserTesting Contributor Network or connect with your own audiences.

Engage with your audience through self-guided video recordings or live conversations.

Get to insights more quickly with visualizations, transcripts, metrics, and analysis.

Create highlight reels, download, export or share in your favorite tools like Slack, JIRA and Trello.

Organizations that optimize emotional connections outperform rivals by 85% in terms of sales growth. -Gallup

Get rapid feedback with access to a diverse contributor network. 80% of your videos will be completed in just a few hours.

Scale feedback across your organization with the most powerful and easiest to use platform on the market.

Partner with the solution that delivers human insight to more than half of the world's top brands.

Learn more about how improving the customer experience translates into happier,
more loyal customers, and better business results.