Customer Research Tools
- Needs discoveryA/B testingWebsite and app design, content
and usability validationMobile validationCard sorting and information
architecture testingMarketing campaign, creative and
message testingConcept and prototype testingOnline/offline customer journeys
and ethnographicsFind and connect with
your exact audiences for
With the UserTesting diverse, global panel, it’s easy to target your exact customers. Or, you can use your own audiences of customers or employees with My Panel and My Recruit.
Learn more about: UserTesting PanelBuild a custom test
framework in minutes
Whether you’re a research professional or just someone who needs fast feedback on an experience, our intuitive test creation makes it easy to target your audience, create tasks and ask questions using configurable drag-and-drop components.Speak to your customers
live with same-day video
Recruit for and schedule live 1:1 interviews in less than a day with Live Conversation. Ask open-ended questions, follow-up on important points, and get deeper insights with the ability to talk to your customers via live video.
Learn more about Live ConversationManage all your tests with an integrated dashboard
Great experiences are measurable. Our test analytics help you quantify those experiences using multiple choice questions, written responses and rating scales. When you’re ready to analyze user satisfaction, simply export for an easy look at the big picture.
See why UserTesting is trusted by the
world’s most innovative brands
“UserTesting is easy to use and the tool expedites my research work flow giving me back valuable time.”Christina Balda | UX Professional