What do you like best about the product?

We can filter who we want to be included in the test group. Some novice, intermediate, or advanced users. Step-by-step guide is easy to follow

What do you dislike about the product?

For the administrator like myself, we have to be smart to re-words or re-phrases things so other people can follow our thought process. The outcomes can be very different when different people with different background/experience takes the user testing.

What problems is the product solving and how is that benefiting you?

UI/UX interface, data analysis

What do you like best about the product?

The feature that has given my team much more opportunities to gather user insights is the Live Conversation. Being able to set up a moderated test with users is a huge advantage in providing valuable feedback to stakeholders.

What do you dislike about the product?

It would be nice to know more in advance of the changing features to better optimize the tool for what we need.

What problems is the product solving and how is that benefiting you?

Most of the business problems we are solving is getting design and functionality feedback to streamline our project process and validate existing applications.

What do you like best about the product?

All sessions are recorded so you can observe the user's experience (from their point of view).

What do you dislike about the product?

Screening for specific user groups is somewhat lacking…

What problems is the product solving and how is that benefiting you?

We need to quickly test and validate designs with users and waiting on our actual customers is not always a viable option.

What do you like best about the product?

It's very user friendly and constantly adding features/functionality

What do you dislike about the product?

I wish we could do live conversation w mobile users

Recommendations to others considering the product:

This is a great tool. It has saved us so much money and tons of time and really transformed how we run our usability projects.

What problems is the product solving and how is that benefiting you?

nearly all our UI and UX is tested (at least partially) through usertesting, as is a decent amount of our concept testing.

What do you like best about the product?

Easy to set up study, and can get user feedback in reasonable timeframe. s

What do you dislike about the product?

Very limited options for survey questions. Everything else works great!

What problems is the product solving and how is that benefiting you?

Competitor study and prototype testing.

What do you like best about the product?

The speed at which results arrive is key

What do you dislike about the product?

Sometimes I'll see the same testers across different variants of a test

What problems is the product solving and how is that benefiting you?

Quick input into user experience prototypes and changes

What do you like best about the product?

Rapid qualitative testing has proven tremendously valuable to us and our clients. We obtain rapid results with minimal effort. Most importantly, the voice of the user is represented to our clients.

What do you dislike about the product?

We'd like to see deeper abilities to filter relevant user panels.

What problems is the product solving and how is that benefiting you?

Creating relevant and useful solutions for users.

What do you like best about the product?

Ease of use for ramping up my design team and getting quick results on prototypes. From research, I believe them to be best of breed in the space. We subscribe to an enterprise program that lets us test as much as we want - not a per user cost - so cost is not a barrier to use for our design/ux team.

What do you dislike about the product?

sometimes, the recruited users seem to be overly positive. But that's a minor issue.

What problems is the product solving and how is that benefiting you?

testing prototypes before development. design quality.