What do you like best about the product?

It's very user friendly and constantly adding features/functionality

What do you dislike about the product?

I wish we could do live conversation w mobile users

Recommendations to others considering the product:

This is a great tool. It has saved us so much money and tons of time and really transformed how we run our usability projects.

What problems is the product solving and how is that benefiting you?

nearly all our UI and UX is tested (at least partially) through usertesting, as is a decent amount of our concept testing.

What do you like best about the product?

Easy to set up study, and can get user feedback in reasonable timeframe. s

What do you dislike about the product?

Very limited options for survey questions. Everything else works great!

What problems is the product solving and how is that benefiting you?

Competitor study and prototype testing.

What do you like best about the product?

The speed at which results arrive is key

What do you dislike about the product?

Sometimes I'll see the same testers across different variants of a test

What problems is the product solving and how is that benefiting you?

Quick input into user experience prototypes and changes

What do you like best about the product?

Rapid qualitative testing has proven tremendously valuable to us and our clients. We obtain rapid results with minimal effort. Most importantly, the voice of the user is represented to our clients.

What do you dislike about the product?

We'd like to see deeper abilities to filter relevant user panels.

What problems is the product solving and how is that benefiting you?

Creating relevant and useful solutions for users.

What do you like best about the product?

Ease of use for ramping up my design team and getting quick results on prototypes. From research, I believe them to be best of breed in the space. We subscribe to an enterprise program that lets us test as much as we want - not a per user cost - so cost is not a barrier to use for our design/ux team.

What do you dislike about the product?

sometimes, the recruited users seem to be overly positive. But that's a minor issue.

What problems is the product solving and how is that benefiting you?

testing prototypes before development. design quality.

What do you like best about the product?

The ability to quickly get feedback from real users

What do you dislike about the product?

Sometimes it can be harder to find certain users.

What problems is the product solving and how is that benefiting you?

We have improved our usability and software flows.

What do you like best about the product?

I'm constantly surprised by the our users! I learn so much from them as they go through the sites. The turnaround times for tests are incredible!

What do you dislike about the product?

I wish it were easier to recruit our own member base through the system. Many of our members are older so it is hard to get them to download software onto their computers.

What problems is the product solving and how is that benefiting you?

We have conducted so much usability testing which leads to better designs. Through UserTesting we learn about task completions, satisfaction levels, whether or not we are meeting expectations, of if our design / workflow makes any sense.

What do you like best about the product?

The ability to get site feedback from third parties.

What do you dislike about the product?

That interphase does not let you get people by county.

What problems is the product solving and how is that benefiting you?

Site Testing and Optimization