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To help our customers launch the most compelling digital experiences, we partner with UserTesting to bring human insight into our design process, empowering us with a higher degree of confidence.

Jaime Vasquez Principal Experience Architect & Digital Strategist, Adobe Consulting
Our CEO, Satya Nadella, tells us often that the source of innovation comes from having a deep sense of empathy. And it's true, empathy makes us better innovators. Today, Microsoft is stronger than ever. UserTesting helps our entire company get feedback from our customers at every single point in the journey.

Tom Lorusso Xbox Principal User Research Manager, Microsoft
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Solutions for all teams

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Executives
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Startups
Capture rich, video-based feedback to make decisions with confidence, ensure product-market fit, and accelerate innovation and growth.
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Small business
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Mid-market
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Consumer technology
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Retail
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Financial services
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Gaming and gambling
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Customer empathy for every experience

Whether you're focused on UI, UX, CX, or something else altogether, check out these resources to learn more about keeping your customer at the center of the experiences you create.

UI vs. UX

Understand the differences between UI and UX and how human insight can help with both.

Designing for every experience

No matter how you define UX design, keeping your customer at the center is what experts agree matters most.

Testing CX

Customer-centricity is an ever-evolving goal. Learn why testing a holistic view of your experiences is the best way to ensure great CX.

Resources

2022 CX Industry Report

For Design teams

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