UserTesting Templates

Templates are designed by research experts and can be used as-is, customized to fit your exact needs, or used as inspiration for your next project.

Understand needs

Templates to help you better understand your customers' behaviors so you can create compelling and innovative solutions. Hear firsthand what's on their mind, what they're looking for, and the challenges they face before you start designing a solution.

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Sustainability perception testing

Understand customer expectations and sentiment about sustainability

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Connected Devices and IoT

Engage with customers as digital transformation continues to grow

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Social commerce

Get ahead of messaging, content and expectations of the social buying experience

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Product adoption

Understand what keeps your most loyal customers engaged with your products

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Feature prioritization

See how users prioritize different features or projects under consideration

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Persona characteristics

Bring your customer personas to life with insights about their attitudes and behaviors

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System Usability Scale Evaluation

Measure a product's ease of use with the System Usability Scale

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Mobile app navigation

Gather insights about how users navigate mobile apps to find key information

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Website navigation

Gather insights about how users navigate websites to find key information

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Customer journey

Understand how customers engage with your brand or products across multiple touchpoints

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Mobile app evaluation

Assess critical app characteristics such as appearance, ease of use, and trust

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Website evaluation

Assess critical website characteristics such as appearance, ease of use, and trust

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Value proposition validation

Test your value proposition with insights from your target customer

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Tree testing

Measure how easily users find content within your site navigation

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Card sorting

Understand how contributors group content and label categories

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Competitor evaluation

Compare two websites or app experiences side-by-side

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Brand attributes

Gather impressions from people familiar with a brand

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Needs and frustrations discovery

Identify opportunities to improve customer experiences or activities

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Customer environment and context

Gain a deeper understanding of a customer’s environment

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Test ideas and prototypes

Templates to help ensure you're providing the right product or digital experiences to engage and educate customers, as well as encourage expected behavior. Ensure the response you're expecting is the response you receive.

Launch and iterate quickly

Templates to gain fast feedback on whether messages and experiences resonate with your target audiences before you launch. Hone in on the greatest pain points and areas of opportunity, then test variations to strategically fine-tune.

UserTesting Templates

Understand needs

Understand customer expectations and sentiment about sustainability

Engage with customers as digital transformation continues to grow

Get ahead of messaging, content and expectations of the social buying experience

Understand what keeps your most loyal customers engaged with your products

See how users prioritize different features or projects under consideration

Bring your customer personas to life with insights about their attitudes and behaviors

Measure a product's ease of use with the System Usability Scale

Gather insights about how users navigate mobile apps to find key information

Gather insights about how users navigate websites to find key information

Understand how customers engage with your brand or products across multiple touchpoints

Assess critical app characteristics such as appearance, ease of use, and trust

Assess critical website characteristics such as appearance, ease of use, and trust

Test your value proposition with insights from your target customer

Measure how easily users find content within your site navigation

Understand how contributors group content and label categories

Compare two websites or app experiences side-by-side

Gather impressions from people familiar with a brand

Identify opportunities to improve customer experiences or activities

Gain a deeper understanding of a customer’s environment

Test ideas and prototypes

Gather reactions to a print, billboard, or digital ad

Get candid feedback to help validate a new concept or idea

Gather reactions to messaging and positioning

Gather insights about creatives, designs, videos or other visual elements

Observe people using a pre-production experience

Gather people's first impression of products, apps, messaging, and more

Launch and iterate quickly

Create the best, most immersive virtual reality (VR) experiences in any metaverse

Compare two mobile app experiences side-by-side

Gather insights about what motivates your customers to take action on a website

Understand if your app store listing resonates with your target customers

Optimize conversions with insights about what motivates your customers

Understand the experience as customers move between channels

Compare two website experiences side-by-side

UserTesting Templates

Understand needs

Understand customer expectations and sentiment about sustainability

Engage with customers as digital transformation continues to grow

Get ahead of messaging, content and expectations of the social buying experience

Understand what keeps your most loyal customers engaged with your products

See how users prioritize different features or projects under consideration

Bring your customer personas to life with insights about their attitudes and behaviors

Measure a product's ease of use with the System Usability Scale

Gather insights about how users navigate mobile apps to find key information

Gather insights about how users navigate websites to find key information

Understand how customers engage with your brand or products across multiple touchpoints

Assess critical app characteristics such as appearance, ease of use, and trust

Assess critical website characteristics such as appearance, ease of use, and trust

Test your value proposition with insights from your target customer

Measure how easily users find content within your site navigation

Understand how contributors group content and label categories

Compare two websites or app experiences side-by-side

Gather impressions from people familiar with a brand

Identify opportunities to improve customer experiences or activities

Gain a deeper understanding of a customer’s environment

Test ideas and prototypes

Gather reactions to a print, billboard, or digital ad

Get candid feedback to help validate a new concept or idea

Gather reactions to messaging and positioning

Gather insights about creatives, designs, videos or other visual elements

Observe people using a pre-production experience

Gather people's first impression of products, apps, messaging, and more

Launch and iterate quickly

Create the best, most immersive virtual reality (VR) experiences in any metaverse

Compare two mobile app experiences side-by-side

Gather insights about what motivates your customers to take action on a website

Understand if your app store listing resonates with your target customers

Optimize conversions with insights about what motivates your customers

Understand the experience as customers move between channels

Compare two website experiences side-by-side

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