Resource library

Keep your customer at the center of every experience with these resources for product, design, marketing, UX, CX, and more.

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How to choose the right generative AI features – and build them fast guide

Guide

Effective AI: how to choose the right generative AI features—and build them fast

Generative AI has huge potential to change computing, and tech companies are scrambling to...
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Webinar

Winning repeat customers: How retailers can optimize every digital touchpoint for more conversions

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Report

G2 Grid® Report for User Research | Winter 2025

Start here to create great customer experiences

Blog

7 Ways to Generate Data-Driven A/B Test Ideas

How do you decide what to A/B test? If you’re like most people, you...

Blog

Empathy—the UX pro's secret weapon

I’ll never forget the first time I heard about empathy. It was my first...

Blog

Designing UX for Natural User Interfaces

Before smartphones, tablets, and trackpads we had keyboards and mice. Our devices were connected...
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Blog

4 steps to build an awesome UX team

As organizations begin to appreciate the value of user experience research, the need for...

Blog

5 user testing lessons I learned from peanut butter & jelly sandwiches

Have you ever written a test plan that made perfect sense to you, but...

Blog

Is User Experience worth the investment? [INFOGRAPHIC]

Using data from a wide range of resources, we’d like to show you how...

Blog

Bridging the Distance: 5 Tips for Remote, Moderated Usability Tests

Long-distance relationships are hard. Communication can be limited to texts and phone conversations. There...

Blog

How to Manufacture Desire

This guest post is adapted from Hooked: How to Build Habit-Forming Products by Nir...

Blog

6 Tips Every UX Researcher Should Memorize

This post is adapted from the eBook A Complete Guide to UserTesting Your Next...

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Check out the latest Webinars:

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Michael Mace UserTesting author

Upcoming Webinar

June 5, 2025

Advertising about AI: what resonates and why

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Margaret Williamson

Upcoming Webinar

June 10, 2025

Benchmarking experiences to drive change

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Mike McDowell

Upcoming Webinar

June 11, 2025

Inside the Human Insight Engine

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Amy Wigdahl
Meg Roebling, Director Head of Design, Citi

Upcoming Webinar

June 17, 2025

Pulse Report: Financial Services, Q2 2025 overview

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Mike McDowell

On-Demand Webinar

May 28, 2025

How to test prototypes and feature prioritization that lead to confident, customer-centric design

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Ayisha Siddiqah

On-Demand Webinar

May 27, 2025

Moderated vs. unmoderated research: a practical guide to choosing the right method for better insights

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Bobby Meixner

On-Demand Webinar

May 21, 2025

Winning repeat customers: How retailers can optimize every digital touchpoint for more conversions

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Alfonso de la Nuez, Strategic Evangelist & Co-Founder at UserTesting
 Michelle Engle
Lija Hogan

On-Demand Webinar

May 20, 2025

Unified, evolved, empowered: the vision behind the UserTesting platform

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Mike McDowell

On-Demand Webinar

May 14, 2025

Unlock what works: how to test messaging and creative to connect, convert, and inspire

Additional resources

Pulse Report - Q1 2025 Retail Text & Media image

Pulse Report: Retail, Q1 2025

Uncover the drivers behind consumer loyalty and how innovative retailers succeed in this quarterly Pulse Report.